For SMS opt-in and consent proof: Forevify is a B2B service where residents opt in via their senior-living facility's Activity Director. See our full opt-in flow and consent language at app.forevify.com/sms-opt-in-proof.
How residents opt in to SMS from Forevify
Forevify operates through senior living facilities. We do not collect mobile numbers from the public via a website form. Mobile numbers are added through the following supervised process:
SMS opt-in workflow: For our staff-mediated SMS opt-in flow, phone-number capture field, and full consent language, see our SMS Opt-In Proof reference page.
- Verbal consent. During onboarding at a Forevify-partner facility (e.g., Vitality Living Madison), the Activity Director speaks with the resident (or their authorized representative) about Forevify. The AD explains the message types (welcome text, birthday and holiday song invitations, song-ready notifications, reply-to-family notes), explains that opting in is optional and not required to receive any service, and confirms the resident wants to receive text messages. Residents may reply STOP at any time to opt out.
- Staff attestation. The Activity Director then adds the resident to the Forevify portal and checks a required SMS-consent attestation box on the resident's profile, confirming that verbal consent was obtained. The full consent language shown to the AD at that moment is displayed alongside the checkbox — including message types, frequency, msg & data rates disclosure, STOP/HELP instructions, and links to the Privacy Policy and Terms & Conditions. See the SMS Opt-In Proof reference page for the actual form. The system logs the AD's identity, timestamp, and the exact consent-language version.
- Welcome confirmation SMS (the registered Sample #1) is sent to the resident confirming enrollment. The resident may reply STOP at any time to opt out.